AI Powered Advanced Analytics

AI uses neural networks to learn like the human brain – connecting inputs to outputs without being manually programmed. Through deep learning, it trains itself by processing data repeatedly, improving its ability to analyze and make decisions.

Why AI?

In today's rapidly evolving world, asking questions isn't enough—real insights live in the unstructured noise (data) you're ignoring.

At CGC we augment traditional research with NextGen technology.

Unstructured Data

Our proprietary AI-powered research analytics tool PERCEPTION uncovers real, unbiased insights from unstructured data such as online sources and as well as from internal client data. It goes over and above what other AI tools can deliver.

Key differences of PERCEPTION vs other AI research tools are:

AttributeSMLsPERCEPTION
ConfigurationKey wordsContextual (LLM)
Sentiment analysisSimplisticQuantifying emotions
Brand Health
Purchase Driver
Emerging ideas
Data sourceSocial mediaMulti-dimensional (Offline and Online)
LanguagesLimitedLarge number (79)
Actionable Insights
Word Cloud
VisualizationSaaSCustom made with GENIE (conversational reasoning tool)
Unstructured data visualizationUnstructured data visualization

Structured Data

In cases where there is a need for traditional research, such as qualitative and quantitative studies, we cater to such clients with integrated technology-driven market research solution.

This end-to-end suite combines established market research methodologies with advanced NextGen technology, leveraging the experience and expertise of human researchers.

We seeks to address challenges associated with established market research methodologies –

  1. 1.Their slow and static nature
  2. 2.Influence of gratuity culture
  3. 3.Restricted demographic & geographic sample size reach
  4. 4.Question and response biases
  5. 5.Insufficient comprehensiveness of insight
  6. 6.Significant investment requirements

PERCEPTION AI technology augments established market research methodologies at every stage of the research process.

Structured data visualization

AI Powered Analytics Comes to life

AI Powered Advanced Analytics Flow

WHY CHOOSEPerception AI brand

Structured and Unstructured data flows into PERCEPTION, a proprietary AI-powered analytics tool based on advanced Large Language Models (LLMs) with a conversational AI chatbot which promptly answers any queries related to the analyzed data.

Why choose Perception AI infographic

KEY APPLICATIONS OFPerception logoIN UNSTRUCTURED DATA ANALYSIS

Dashboard analytics

Brand Health Assessment

Brand health tracking, measures how your brand is performing on awareness, trial usage and brand positioning KPIs. You’ll get a clear picture of your brand’s perception and will understand what aspects of the brand funnel need improvement.

Influencer marketing concept

Influencer Impact

Influencers have taken social media by storm. Should they be part of your media plan? How do you choose the right ones for your brand? Is it through impressions, reach, engagement, referral traffic, conversion or growth of followers? Which influencers connect passionately with your TG ? We’ll help you make sense of it all.

Team working at laptops

Campaign Evaluation & Media optimization

Are customers aware of your campaign? Do they understand what you intended to communicate or are they getting a different message? Is further optimization of your creative or your media mix required? We’ll get clear answers for you without any bias.

Customer service operations

Customer Experience

Is customer experience one of your brand’s KPIs? How do your customers feel about your product or service? With our AI capability we are equipped to analyze internal data (open text and voice calls) as well as external data (online conversations) for a comprehensive insights analysis.

Digital communication icons

Brand Communication & Analysis

Analyze unbiased data for a full understanding of your audience, category and your brand. Leverage authentic game-changing insights and emerging trends to form your marketing strategy.

Competitive strategy chess pieces

Competitive Intelligence

Understand and learn about what's happening in the world outside your business. Evaluate your key competitors without bias, identify competitive risks and challenges. Discover new opportunities that can help your brand grow faster.

New product celebration graphic

Post Launch Assessment

Post product launch is often the most underestimated phase in new product development. Post launch is not just celebrating your achievement but also understanding how well your product is accepted and whether adjustments are required.

Consumers analyzing data

Customer Switching Analysis

What are customers’ key motivations for choosing a brand? What are the main factors influencing switching behavior? What triggered your customer to switch to your competitor? What do you need to do to retain your customers? Gain authentic insights through us.

WHY CLIENTS CHOOSE TO WORK WITH US USING PERCEPTION

Insight driven + Tech centered

Research tool built for uncovering deep insights from real conversations and complex data—fast, smart, and unbiased.

Faster turnaround time

AI generated research can be turned around in days, not months as compared to traditional research methods.

Unbiased, unfiltered, uncut data sources

All contextually relevant data is analyzed. There is no keyword search, which means zero bias and hence access to full data and insights.

Time Travel

Unique ability to study data in the past (up to 18 months).

LLM Capability

Our tool understands and analyzes data in 79 languages using Large Language Models as opposed to other tools that rely on NLPs.

Conversational reasoning tool

Our chatbot “Genie” provides quick answers from analyzed data based on user queries.

Multiple source analysis

Integrates online and internal data—from social media to surveys, emails, and transcripts

Actionable storytelling

No more data dumps, our unique dashboard provides access to data cut in multiple formats as per client’s requirements.

One-Stop-Shop

As a results driven company we are a one-stop-shop for our clients business needs.

PERCEPTION BIG DATA ANALYSIS STEP-BY-STEP

  1. 1

    Issue a Brief

    Client shares a clear brief mentioning research background, objectives, geographic coverage, sources of data (online / offline), deliverables.

  2. 2

    Set-up Study

    Based on brief, taking into account sources of data, CGC team sets up study.

  3. 3

    Run Data Analysis

    Perception tool runs analysis, mining data from all accessible and contextually relevant online conversations and/or offline sources (previous research, customer internal data, etc).

  4. 4

    Dashboard preparation

    On the basis of expected deliverables, customized client dashboard gets set up where all researched data is loaded for viewing. Genie, our conversational reasoning Al tool is part of the dashboard, ready to answer any queries related to the research.

  5. 5

    Presentation to client

    Once analysis has been completed and all data is loaded on the dashboard, a presentation is scheduled for the client’s research and analytics team.

  6. 6

    Internal Training

    Final client presentation accompanied by internal training on dashboard functionality and usage.